Company information
Stakeholder’s engagement Schréder is part of an ecosystem. We interact every day with many stakeholders who, at different levels, influence and are influenced by our operations. Engaging with them is therefore crucial to ensure that our strategy is aligned with their needs and interests. The table below summarises our process. Based on the Group’s operations, the following stakeholder groups were identified
Stakeholder group
Engagement process
Topics discussed (not exhaustive)
Customers
Regular business meetings Customer visits and training Business network participation Interactions at trade fairs Customer surveys Digital interactions (web site, social media, webinars…)
New products and solutions, innovations, pricing and delivery lead times, energy consumption and sustainability performance, project support…
Employees
HR driver survey Performance management Internal communication channels: Webinars (business updates), Intranet… Whistleblower channel Health and safety committee
Company strategy, health and safety, career development and employee experience, effective processes, reward strategy, company values and ethics…
Shareholders
Board Meetings, including Strategic Committee, Audit Committee and Renumeration Committee General Assembly Annual report Supplier Quality Audit System, Supply base selection process, Regular business contacts (business meetings, business network, communications…)
Company strategy, Progress on company’s objectives, Business, Sustainability and Financial Performance, Market Trends, Innovation Roadmap, Talent, Engagement and Organisation, Corporate Governance, Risk Management, Compliance… Financial health, business ethics, quality, customer satisfaction, service, payment terms, responsiveness, delivery and lead time issues, exclusiveness, innovation and technical roadmap... Issues that impact operations and products, new legislation, sustainable products that promote a circular economy, transparency, reliable information, business ethics, compliance… Job opportunities, sustainability initiatives (including awareness and training sessions), active role in the local communities’ development of services, building-up new tools to create engagement with local communities, sponsoring and social responsibility initiatives, compliance, ensuring that the company is a stable employer and tax payer, awareness and development of products and services with the aim of reducing environmental impact (protecting wildlife and ecosystems where the company’s solutions are implemented)...
Customers Employees Shareholders Suppliers and business partners Policymakers Local communities and citizens
Suppliers and business partners
Policymakers (regulations)
Business contacts (seminars, business network, trade fairs…) Legal watch Position papers on topics that are critical for the company’s business Participation in policy framework discussions and regulatory initiatives
At Schréder, every department is responsible for identifying and engaging with its own stakeholders. The dialogue formats and scope are adapted to the respective stakeholder group’s needs and wishes and are held continuously throughout the year (not specifically as part
Local Communities and citizens
Web site, Recruitment sessions Information sessions Partnerships with NGO, local associations, universities… Training
of the sustainability report preparation). Continuous work is done to improve our engagement process.
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